Is it safe to use a hard disk based system?
Yes, the MTBF parameter for hard drives has improved dramatically in the last three years. Using the proper brands will make you happy with the performance and you could be safe for years. To improve your security further we treat the commercials and jingles in a special manner. Even in the smallest system we have a duplicate copy for each of them and if something happens with one of the disks none of these materials could wanish. The program has powerful backup functions so your database can be in safe places on, CD-ROMs, MODs, floppies or on streamer cartridges.
Do I need any special hardware, or can I use the goods from my local PC dealer?
Yes, you can buy your hardware in your local store, and even the soundcards could be purcahsed from your local dealer if you found it more convenient.
How can be my console used with the JUKEBOX system?
We are using the industry standard Advatech cards for ins and outs. The configuration menu allow you to adjust each in or out for active low or active high, level or pulse control, even the length of the control pulse can be adjusted. Depending on your needs cards can be used with 24 or with 48 ins and outs and each can have a different meaning for the system which can be programmed by you. The channel ON/OFF buttons and cue buttons can be connected directly to these inputs. We have tested interfaces for controlling the console from the PC not only the PC from the console.
Can I use my existing third party music scheduling software?
Yes, we have comprehensive import and export functions built into our JUKEBOX program, with which we can work together with virtually all existing music scheduling software.
How many soundcards do I need?
At least two. For cueing and for smooth hand controlled crossfades you will need at least two soundcards, in the ON AIR SOUND SERVER, but it is possible to have three or four cards in that unit. You will also need sound cards for digitizing sounds listening existing sound files and convertiing existing files for ON AIR format. So we would suggest the minimum of three playback only cards for starting a samll station.
Is it posssible during the automated mode to synchronize to certain time events?
Yes There are fixed (outlined with red) and flexible elements. The system always keeps the starting time for the fixed elements. If there should be a gap between the song before this it automatically inserts jingles station Ids, or a music file. (usually instrumental for better fade-out)
How could I know how the song will end or how the next will start?
You can see the necessary information from the database, by clicking on the note icon of the song, or you can use the powerful cueing functions which makes it possible to listen into the last 10, 20, 30, or so seconds of the song. By clicking with right mouse button onto the song currently being played one of the channel will start to play the last part of it in CUE.
Does the system help us to create acknowledgement logs?
Yes, even the mike time is logged by the system. Every event is stored and can be recalled at any time. All the modification on the schedule made by the DJ are marked by the system.
Is it possible to assign different access levels for each air talent or music editor personnel?
Yes, each important function is password protected. To protect your station and your database you can restrict the access of certatin functions. Even a time period can be set for the validity of each password.
What about technical support, upgrades, new versions?
In case of a question or problem you can call us 24 hours a day, 7 days a week or you can contact us by fax or e-mail - this service is free during the first year after purchasing the system. You will also receive updates, new versions absolutely free in this period (in case of no major version change).
Is this system capable of unattended operation?
Yes! In automatic mode everything is done according to the scheduled playlist. The system even announces the actual time using prerecorded soundfiles. If you you have voicetracks, liners, the system automatically mixes them as if the jock would still be in the studio.